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FAQs

Got any questions about the tour? Check out our 'Frequently Asked Questions' (FAQs).

  • Where will we meet?
    Guests on East Kent tours can be picked up outside Canterbury West railway station or Dover Western Docks, CT17 9DQ and returned at the end of their tour. Please ask for further details.
  • What should I wear?
    The East Kent day tours will be accessed throughout by a suitable vehicle. Depending on the circumstances on the day, guests may need to approach the Imperial War Graves at Hawkinge on foot. If so, please allow for a walk of 300 yards on a tarmac surface. If you wish to pay your respects at the graves of the fallen, please note that can only be approached on the grass. Suitable footwear may be required if the grass is damp or wet.
  • Can I bring my children?
    Battle of Britain tours are best suited for children aged 12 and over who are accompanied by a responsible adult.
  • What happens if I am unable to attend at the last minute?
    As there will be much to see, tours will always begin promptly at the designated time of departure. If you are unable to attend any booked tour, the conditions stated within 'Terms & Conditions' will apply.
  • Will toilets be available?
    For guests on the East Kent tours, toilet facilities will be available at the Battle of Britain Museum, the pubs and the Memorial at Capel-le-Ferne. Please note that the toilet facilities at the Battle of Britain Museum and both pubs are wheelchair accessible but do not have specialist provisions.
  • Is there access for wheelchair users?
    The East Kent tour has access for wheelchair users.
  • How many people can be in a group?
    The East Kent tour is offered in two formats:- First, a personalised tour via minibus for a minimum group size of four and a maximum of fourteen. Second, we offer tours by coach for larger groups which begin at Dover Western Docks and can accommodate a maximum of fifty guests.
  • What time do the tours start and finish?
    The East Kent tours run at the weekends and depart Canterbury West railway station at 9.30am (or Dover Western Docks for guests from cruise ships). Guests are returned to their point of departure by 4.30pm.
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